RestoProz Serving to protect your investment — Register Herald Money

RestoProz: Serving to protect your investment

Brad Davis/The Register-Herald President Greg Bobbit, second from right, his son and Vice President Brandon, right, Public Relations Director Melinda Reagon middle, field representative Jesse Reagon, far left, and IKO Industries representative Matt Aldridge, second from left, gather for a quick photo inside the lobby of their newly opened business, RestoProz Professional Restoration, prior to their ribbon cutting ceremony Wednesday afternoon at their 115 Morning Star Lane location.

RestoProz: Serving to protect your investment

Posted: Sunday, October 12, 2014 3:00 am

RestoProz: Serving to protect your investment By Cody Neff REGISTER-HERALD REPORTER Register Herald

Today is the day that you get back from vacation. You’ve had a relaxing trip and you’re just looking forward to sitting on the couch. Something doesn’t feel right though.

You open the front door of your home and gallons of water come spilling out of the doorway and into your shoes. It looks like the upstairs water heater burst and flooded your home.

Situations like this are very real. RestoProz deals with them on a daily basis.

RestoProz has been serving the Beckley area for a year now. They do roofing, siding, water remediation, fire remediation and mold remediation.

“This is a skill,” co-owner Greg Bobbitt said. “A home is your biggest investment that you’ll have in your life. You want to make sure that your investment is protected. All of our laborers are skilled. They’re trained. We use Iko and GAF products. They go to school to learn to use that product.

“You want someone who knows what they’re doing. The normal person’s time is so consumed that they don’t have the time to do it themselves. Time and skill are the biggest things at play here. We specialize in the skill field. Our guys are trained to put in a product to a manufacturer’s specifications.”

Bobbitt says his father once put rolled roofing on a house and sold it for $550. He says you don’t do something like that to a half-million dollar home.

“Rolled roofing used to come with a one-year warranty if you were lucky. Roofing started progressing a bit, then they’d give you a five-year warranty. Now you can a get lifetime warranty from major manufacturers if the product is installed properly.

“We have to put six nails in, per shingle, in a certain way. If it’s not in that line, they’ll cancel the warranty on your roof. I walked up on a roof the other day, and as I was getting on the roof, the whole shingle slid off the roof. The guy only put two or three nails in each shingle.”

Bobbitt says you get a faster installation, a better installation and a lifetime warranty on anything they install.

“We deal with all major insurance companies,” he said. “There are three ways you can get a roof put on your house. You can pay a contractor. You can put it on yourself. You can also get your insurance company to pay a contractor to do it.

“If there’s significant damage on your roof caused by hail or wind damage, the insurance company is responsible. You could get a new roof put on your house for whatever your deductible is. I know how to deal with the insurance company. Your insurance representative isn’t going to get on your roof and tell you about all the damage you have.”

Bobbitt says there are several ways your roof can be damaged and you don’t even realize it.

“If you’re in a hailstorm and a large-enough piece of hail strikes your shingle, it bruises it,” he said. “You don’t see that from the top side. On the underside is paper, though. When hail hits that shingle, it spiderwebs that paper.

“It takes about two years for the granules to run off of that bruise, then you have a leak point. People don’t know that. When a hailstorm hits, people go outside afterwards and say, ‘Man, I’m glad I made it.’ No, no you didn’t. Wait about two years and see what happens.”

Another way your roof can be damaged is by dust and wind.

“Shingles overlay each other,” Bobbitt said. “They’re glued together. If a good puff of wind comes and lifts that shingle up, dirt gets underneath the shingle and into the glue. It looks OK, but if the glue isn’t sealing anymore, your roof will leak every time a blowing rain comes through.”

When it comes to remediation, or removal and repair, RestoProz handles fire, water and mold.

“If you have a house fire, two things are going to happen,” Bobbitt said. “You’ll have smoke damage and burnt product, whether it’s a burnt cabinet or wall or countertop. If you put out the fire with water, you’re going to have water damage. We come in and take out the burnt part of the house.

“It takes 48 hours for mold to grow. You have to get to us within 48 hours so we can keep mold from taking over. We put dehumidifiers in to dry out all of the moisture from water damage.”

Bobbitt said the beginning scenario is very real and happens more than you’d imagine.

“We come in and tear out what got damaged,” he said. “If you have a busted water heater or a pipe froze and busted, we clean things up. Water damage causes mold to grow. When it comes to mold, your health is the biggest concern.

“There are certain chemicals we have to use to clean up mold after the source of the mold has been removed. Mold is a major part of respiratory problems in the U.S. today. If you get a piece of insulation wet, you’re bound to get black mold. People think putting a fan on a wet spot cleans up the problem.”

RestoProz is on-call 24/7 for water remediation, but the office is open from 9 a.m. to 5 p.m. Monday through Friday.

The main office number is 681-238-5856. For 24-hour help, call 304-237-1564.

RestoProz is co-owned by Melinda Reagon, along with Bobbitt.

“We have hundreds of satisfied clients that we’ve dealt with,” Bobbitt said. “We’re not happy unless our customer is happy. I don’t know of one job that we’ve finished that a customer has said they weren’t satisfied.”

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